Privacy Policy for Book of Answers

 

Effective date: [April 16, 2023]

Updated: [April 16, 2023]

Welcome to Book of Answers! The Book of Answers (or "we") is well aware of the importance of personal information to you, and we have always made a solemn commitment to protect the personal information and privacy of users who use The Book of Answers (hereinafter collectively referred to as "users" or "you"). When you use The Book of Answers, we may collect and use your relevant personal information (or "Personal Information").

The The Book of Answers Privacy Agreement (hereinafter referred to as the "Privacy Agreement") applies to the The Book of Answers client installed by Shenzhen Leisure Technology Co., Ltd. (hereinafter referred to as "Shenzhen Leisure") through the computer or mobile terminal, All services provided in the form of Book of Answers related services website.

We hope that through this Privacy Agreement, we will explain to you the corresponding processing rules when we collect and use your personal information, and the ways we provide you with access, correction, deletion and protection of such personal information, so as to better protect your rights.

[Special Note]Please read carefully (minors, accompanied by guardian) and understand this Privacy Agreement (in particular the contents of bold or underlined) in order to make the appropriate choice. Once you use or continue to use our products or services after we update this Privacy Agreement, you agree to this Privacy Agreement and agree to collect, use, store, share, transfer and disclose your relevant personal information in accordance with this Privacy Agreement.

This Privacy Agreement will help you understand the following:

Ⅰ. How We Collect and Use Your Personal Information

II. How we use cookies or similar technologies

III. Personal Information We May Share, Transfer and Disclose

How we retain, store and protect your personal information security

V. How to manage your personal information

Ⅵ. Third Party Services

VII. Protection of Minors

VIII. NOTICES AND AMENDMENTS

Ⅸ. How to contact us

Ⅰ.How We Collect and Use Your Personal Information

We collect your personal information primarily to make it easier and more satisfying for you and other users to use The Book of Answers. This personal information helps us achieve this goal.

(Ⅰ) We will collect and obtain your personal information through the following means:

1.Personal information you provide.

(1) The personal information you provide to us when you register an account for The Book of Answers or use The Book of Answers;

(2) The shared personal information you provide to others through the The Book of Answers, and the personal information stored when you use the The Book of Answers.

2. Your personal information shared by other parties. This means that other parties provide shared personal information about you when they use The Book of Answers.

3. We collect your personal information. When you use The Book of Answers, we collect, aggregate and record personal information.

(Ⅱ) We will collect and use the following types of personal information for the following purposes:

1. help you complete the registration, login and logout

In order for us to provide you with a complete service of The Book of Answers, you need to provide basic registration or login personal information,Include mobile phone numbers, email addresses, etc., and create your account, username and passwordIn some individual services, you do not need to register as a The Book of Answers user and provide the above personal information.

In the process of registration, login or subsequent use of the single service in the The Book of Answers section, in order to maintain your basic information and improve your service experience, you can improve the network identity information (such as avatar, user name and login password, etc.). If you do not provide this information, it will not affect your use of the basic functions of The Book of Answers.

We may obtain your account information from third parties (such as WeChat) according to your authorization, and bind it with your The Book of Answers account, so that you can directly log in through the third party account, use our products and / or services, or realize the relevant rights and interests between accounts. We will use your information in accordance with the agreement with the third party and within the scope of your consent.

In terms of account information cancellation, you can complete it within the application through this path: application homepage ->personal center ->personal account avatar ->account cancellation

2. Maintain the normal operation of basic functions

In the process of your use of our services, in order to identify the abnormal status of the account, understand the product suitability, provide you with basic services such as browsing, search, and maintain the normal operation of basic functions,We may automatically collect and store information about your use of the Service and how you use it. This information may include:

(1) Log information:When you use our services, we may automatically collect detailed information about your use of our services, which is kept as a service log. Log information includes, but is not limited to,The overall operation of the application, usage and frequency, application crashes, overall installation usage, and application sources.

(2) Equipment information:We may receive and record information about the devices you use based on the specific permissions you grant during the installation and use of the software.(Including software and hardware characteristics such as device model, operating system version, device settings, unique device identifiers, mobile applications used, and other software information).

(3) Software information:In order to ensure the safety of the The Book of Answers environment or to provide services, we will collect information about other software (applications) and the version number of the The Book of Answers application when you use the The Book of Answers.

At the same time, in order to collect the above basic personal device information, we will apply for permission to access your device information. We collect this information to provide you with our basic services and basic functions, and if you refuse to provide the above permissions, you may not be able to use our products and services.

Please note that individual device information and log information are information that cannot identify a specific natural person. If we combine such non-personal information with other information to identify a specific natural person, Or combined with personal information, such non-personal information will be treated as personal information during the combined use period, and we will anonymize and de-identify such personal information unless we obtain your authorization or otherwise provided by laws and regulations. This information, when combined, will be treated and protected as your personal information in accordance with this Privacy Agreement.

3. Providing Services to You

Sharing and Publishing of Personal Information: When you use the The Book of Answers, upload and / or publish personal information, and perform relevant actions, we will collect the personal information you upload, publish or form, and have the right to display your nickname, avatar and post content.

4. Your personal information we collect indirectly:

We may obtain your consent to share your personal information with third parties. We may obtain from third parties your authorized sharing of account personal information (avatar, nickname, After you agree to this Privacy Agreement, bind your third party account to your The Book of Answers account, so that you can log in and use our products and / or services directly through the third party account.We will collect and use your personal information in accordance with the relevant laws and regulations, and in accordance with the agreement with the affiliated parties or third party partners, under the premise that the source of the personal information provided by them is legal.

5. Provide you with push messages

Provide you with notice. We may give you service-related notices when necessary (for example, when we suspend, change, or terminate a particular service due to system maintenance).

If you do not want to continue to receive our push messages, you can ask us to stop pushing, for example: according to the SMS unsubscribe guidelines to ask us to stop sending promotional messages, or set up in the mobile device, no longer receive our push messages; Except in cases where we send messages in accordance with the law or the service agreement of the individual service.

6. to provide you with security

In order to improve the security of your use of the services provided by us and our partners, to protect the personal and property safety of you or other users or the public from infringement, to better prevent phishing websites, Fraud, network vulnerabilities, computer viruses, network attacks, network intrusion and other security risks, more accurately identify violations of laws and regulations or the rules of agreements related to The Book of Answers, we may collect, use or integrate your account information, transaction information, device information, Log information and personal information that our affiliated companies and partners obtain from you or share according to law to comprehensively judge your account and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis and disposal measures according to law.

7. To improve our services

We may use the personal information we collect through The Book of Answers for our other services.We may ask you to participate in surveys about The Book of Answers to help us improve existing services or design new services; At the same time, we may use your personal information for software updates.

You understand and agree that after collecting your personal information, we will de-identify the data through technical means, In this case, we have the right to use the de-identified personal information to analyze and commercialize the user data.

8. Other Uses

Please note that if we want to use your personal information for other purposes not specified in this Privacy Agreement or to collect additional personal information not mentioned, we will separately ask for your consent in advance (confirmation of consent: tick, pop-up, email, SMS). Once you agree, such additional uses will be considered part of this Privacy Agreement, and such additional personal information will also apply to this Privacy Agreement.

9. Exceptions to Consent with Authorization

According to the relevant laws and regulations, your consent is not required for the collection of your personal information in the following circumstances:

(1) relating to national security or national defense security;

(2) Those related to public safety, public health, or major public interests;

(3) those related to criminal investigation, prosecution, trial and execution of judgments, etc.;

(4) For the purpose of safeguarding the important legitimate rights and interests of the personal data subject or other individuals, such as life and property, but it is difficult to obtain your consent;

(5) The personal information collected is disclosed by you to the public on your own;

(6) Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;

(7) Necessary to enter into a contract at your request;

(8) necessary for the maintenance of the safe and stable operation of the The Book of Answers, such as the detection and disposal of product or service failures;

(9) It is necessary for lawful news reporting;

(10) Where it is necessary for academic research institutions to carry out statistical or academic research in the public interest and provide the results of academic research or description to the public, the personal information contained in the results is de-identified;

(11) Other circumstances prescribed by laws and regulations.

10. You understand and agree that The Book of Answers may require you to enable a specific access right on your device for the collection and use of the personal information covered by that access right:

(1) If we access your location information, it is to provide you with page display and product services that better meet your needs based on your location information;

(2) If we access your camera, it is so that you can use the camera to scan and shoot for login and payment functions;

(3) If we access your storage permission, it is so that you can operate the book of answers to share the content and save it to the album;

When you need to turn this feature off, most mobile devices will support this requirement, refer to or contact your mobile device's service provider or manufacturer. Please note that by opening any permission, you authorize us to collect and use relevant personal information to provide you with corresponding services. Once you close any permission, you will cancel the authorization on behalf of you, and we will no longer continue to collect and use relevant personal information based on the corresponding permission, nor will we be able to provide you with the services corresponding to the permission. However, your decision to turn off your permission will not affect the collection and use of personal information previously based on your authorization.

11. Disclosure of Personal Information

The above information provided by you or collected by us may contain your personal sensitive information, such as bank account, transaction and consumption records, virtual property information, system account, email address and relevant passwords, phone numbers, web browsing records, location information. Please be careful and pay attention to the personal sensitive information, you agree that your personal and sensitive information can be handled in accordance with the purposes and methods described in this Privacy Agreement.

II. How we use cookies or similar technologies

(Ⅰ) COOKIES

      We or our third-party partners may obtain and use your personal information through COOKIES, and store such personal information as log information.

      By using COOKIES, we provide you with a simple and smooth online experience. A COOKIES is a small amount of data that is sent from a network server to your browser and stored on your computer's hard drive. We use COOKIES to benefit you. For example, to make the login process of the screen protector faster, you can choose to store the username in a COOKIES. This will make it more convenient and efficient for you to log in to the screen protection service next time. COOKIES can help us determine the page and content you are connecting to, the time you spend on The Book of Answers specific services, and the The Book of Answers page you have chosen.

       May be used for the following purposes:

(1) Remember your identity. COOKIES helps us identify you as our registered user or save other personal information you provide us with;

(2) Analyze your use of our services. We can use COOKIES to understand what activities you use screen protectors for, or which services have malfunctioned, and which services are most popular;

There may be COOKIES placed with other partners on the The Book of Answers. These COOKIES may collect non personally identifiable information related to you for analyzing how users use these services. These third-party COOKIES are not bound by this Privacy Agreement when collecting and using such personal information, but are bound by their own personal information protection statements. We are not responsible for the collection and use of such personal information by third-party COOKIES. You can reject or manage COOKIES through a browser or user selection mechanism. But please note that if you disable COOKIES, we may not be able to provide you with the best service experience, and some services (such as quick login) may not be able to function properly.

(Ⅱ) Device permission call

In the process of providing services, you may need to open some device access right, such as notification. You can choose to turn off some or all permissions at any time in the device's settings function to refuse the collection of corresponding personal information by the The Book of Answers. Turning off the relevant permissions may affect your access to The Book of Answers or may not be able to fully use the full range of services provided by The Book of Answers. However, your decision to turn off your permission will not affect the collection and use of personal information previously based on your authorization. In different devices, the permission display mode and closing mode may be different, please refer to the instructions or guidelines of the device and system developer.

III. Personal Information We May Share, Transfer or Disclose

(Ⅰ) Sharing

We will not share your personal information with any third parties except as described in the following circumstances:

1. To provide you with our services. We may share your personal information with partners and other third parties to implement core functions or provide services you require;

2. To maintain and improve our services. We may share your personal information with our partners and other third parties to help us provide you with more targeted and improved services. For example, we may use your personal information to send you email or push notifications on our behalf.

3.  to achieve the purpose described in Article 1 of this Privacy Agreement, "How we collect and use your personal information";

4.  to fulfill our obligations and exercise our rights under this Privacy Agreement or other agreements we have with you;

5.  Sharing with third parties such as partners who entrust us to promote, in order to enable such principals to understand the coverage and effectiveness of the promotion. For example, we can tell the client how many people have seen their promotional information or purchased the client's products after seeing this information, or provide them with non-personally identifiable statistical information to help them understand their audience or customers.

 6.  To the extent permitted by law, in order to comply with the law, To protect against harm to the interests, property, or safety of us, our affiliates or partners, you or other screen users, or the public, for example, to prevent fraud and other illegal activities and to reduce credit risk, we may exchange personal information with other companies and organizations. However, this does not include selling, renting, sharing, or otherwise disclosing personal information for profit in violation of the commitments made in this Privacy Agreement.

7.  should your legitimate needs, to assist in handling disputes or disputes between you and others;

8.  Provide your personal information at the lawful request of your guardian;

9.  according to other legal documents signed with you;

10.  based on academic research;

11.  based on the public interest in accordance with laws and regulations.

We will only share your personal information for lawful, legitimate, necessary, specific and explicit purposes. We will sign strict confidentiality agreements with companies, organizations and individuals with whom we share personal information, requiring them to handle personal information in accordance with our instructions, this Privacy Agreement and any other relevant confidentiality and security measures.

(Ⅱ) Transfer

1.  As our business continues to develop, we may enter into mergers, acquisitions, transfers of assets or similar transactions, and your personal information may be transferred as part of such transactions.We will ask the new company or organization holding your personal information to continue to be bound by this Privacy Agreement, otherwise, we will ask the company or organization to re-ask you for authorization.

2.  After obtaining your explicit consent, we will transfer your personal information to other parties.

(Ⅲ) Disclosure

We will only disclose your personal information under the following circumstances and subject to industry-standard security measures:

1.   According to your needs, disclose the personal information you have specified in the disclosure method you have expressly agreed to;

2.  according to the requirements of laws, regulations, mandatory administrative law enforcement or judicial requirements must provide your personal information, we may be required to disclose your personal information according to the type of personal information and disclosure method. In compliance with laws and regulations, when we receive the above request for disclosure of personal information, we will require the recipient to produce corresponding legal documents, such as subpoenas or investigation letters. We strongly believe that we should be as transparent as possible about the personal information we are asked to provide, to the extent permitted by law. We carefully review all requests to ensure that they have a legitimate basis and are limited to data that law enforcement has a legitimate right to obtain for specific investigative purposes.

(Ⅳ) Exceptions to Obtaining Prior Authorized Consent for Sharing, Transferring, and Disclosing Personal Information

In the following circumstances, the sharing, transfer and disclosure of your personal information does not require your prior authorization:

1.   relating to national security or national defense security;

2.   relating to public safety, public health or major public interests;

3.   relating to judicial or administrative law enforcement, such as criminal investigation, prosecution, trial and execution of sentences;

4.  out of the maintenance of your or other personal life, property and other important legal rights and interests, but it is difficult to obtain my consent;

5.  Your personal information disclosed to the public;

6.  Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels.

Sharing or transferring personal information that has been de-identified in accordance with the law, and ensuring that the data recipient is unable to recover and re-identify the personal data subject, For external sharing, transfer and public disclosure of non-personal information, the storage and processing of such data will not require separate notification to you and your consent.

Ⅳ. How we retain, store and protect your personal information security

(1) We will only store your personal information for the period necessary for the purposes described in this Privacy Agreement and for the time period prescribed by laws, regulations and supervision. If we terminate the service or operation, we will promptly stop the activities that continue to collect your personal information. At the same time, it will comply with relevant laws and regulations to notify you in advance, and delete or anonymize your personal information after termination of services or operations, unless otherwise provided by laws and regulations or regulatory authorities.

(2)Personal information collected and generated during our operations within the People's Republic of China is stored within the territory of China. The following exceptions apply:

 1.   There are clear provisions in laws and regulations;

 2.  Obtaining your consent;

 3.   You use The Book of Answers and need to transfer your personal information abroad to complete the transaction;

In response to the above circumstances, we will ensure that your personal information is adequately protected in accordance with this Privacy Agreement and national laws and regulations.

(3)We attach great importance to personal information security. We have set up a special security team and take all reasonable and feasible measures to protect your personal information:

1. Data security technical measures

We will use security measures that meet industry standards, including the establishment of reasonable systems and security technologies to prevent unauthorized access to your personal information, use, modification, and damage or loss of data. Network services take a variety of encryption technologies, for example, in some services, we will use encryption technology to protect your personal information, take encryption technology to encrypt your personal information, and isolate it through isolation technology. In the use of personal information, such as personal information display, personal information correlation calculation, we will use a variety of data desensitization technology to enhance the security of personal information in use. Strict data access right control and multiple identity authentication technology to protect personal information, to avoid illegal use of data.

2.  Other security measures we take to protect personal information

(1) We manage and standardize the storage and use of personal information by establishing a data classification and grading system, data security management standards, and data security development standards.

(2) We carry out comprehensive security control of data through mechanisms such as personal information contact confidentiality agreements and monitoring.

(3) We will also hold security and privacy protection training courses to enhance employees' understanding and security awareness of the importance of protecting personal information.

      4)We only allow our employees and partners who have the necessary access to your personal information, and we have set up strict access right control and monitoring mechanism. We also require all personnel who may have access to your personal information to fulfill the corresponding confidentiality obligations. Failure to comply with these obligations may result in legal liability or suspension of the partnership with us.

3, the Internet is not an absolutely secure environment, and e-mail, instant messaging, social software or other service software and other users of communication methods can not be determined whether fully encrypted. We recommend that you use complex passwords and protect your personal information security when using such tools.

4. We will endeavor to ensure or guarantee the security of any personal information you send to us. If our physical, technical, or management protection facilities are destroyed, resulting in unauthorized access to personal information, public disclosure, tampering, or destruction, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal responsibility.

(Ⅳ) Handling of security incidents

In the unfortunate occurrence of personal information security incidents, we will be in accordance with the requirements of laws and regulations, Inform you in a timely manner: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce risks, and the remedial measures for you. At the same time, we will promptly inform you of the relevant circumstances of the incident by email, letter, SMS, telephone, push notification, etc. If it is difficult to inform the personal data subject one by one, we will take a reasonable and effective way to publish an announcement. At the same time, we will also be in accordance with the requirements of the regulatory authorities, take the initiative to report the disposal of personal information security incidents.

Please understand that due to technical limitations and the limitations of risk prevention, even if we have tried our best to strengthen security measures, we cannot always guarantee 100% security of personal information. You need to understand that the systems and communication networks that you use to access The Book of Answers may be problematic due to circumstances beyond our control.

V. How to manage your personal information

We encourage you to update and amend your personal information to make it more accurate and effective. Please also understand that,Your decision to correct, delete, or withdraw the license or discontinue the use of The Book of Answers does not affect our prior personal information processing based on your license. Except as otherwise provided by laws and regulations, when you correct or delete your personal information or apply to cancel your account, we may not immediately correct or delete the corresponding personal information from the backup system, but will correct or delete such personal information when the backup is updated.

You may manage your personal information in the following ways:

(Ⅰ) access, correction and deletion of your personal information

You can access your personal information through The Book of Answers, and complete or request us to modify, supplement and delete your personal information according to the management method of the corresponding personal information. We will use appropriate technical means or provide contact channels for submitting applications to ensure, as far as possible, that you can access, update and correct your personal information or other personal information provided when using The Book of Answers.

We may require you to verify your identity when accessing, correcting or deleting such personal information to protect your personal information security. For your personal information collected through cookies or similar technologies, we also describe the choice mechanism available to you in the "How We Use Cookies or Similar Technologies" section of Section 2 of this Privacy Agreement. If you are unable to access and correct such personal information through the above path, you can contact us through the contact information stipulated in Article 9 of this Privacy Agreement. If you need to access, correct or delete other personal information generated during the use of The Book of Answers, we will respond to your request in accordance with the manner, period and scope set out in this Privacy Agreement. In some personal information deletion, we may require you to verify your identity to protect personal information security.

In the following cases, you can request us to delete your personal information:

1.  if our handling of personal information violates laws and regulations;

2.  If we collect and use your personal information without your consent;

3. If our handling of personal information seriously violates the agreement with you;

4. if we no longer provide you with Book of Answers.

If we decide to respond to your request for deletion, we will also, as far as possible, notify the entities that have obtained your personal information from us and request them to delete it in a timely manner, unless otherwise provided by laws and regulations, or if these entities have obtained your independent authorization.

(Ⅱ) Openness and sharing

Several of our Services allow you to disclose or share with others through third-party software. As long as you do not delete the personal information you have disclosed or shared, the relevant personal information may remain in the public domain; Even if you delete shared personal information, the personal information may still be independently cached, copied or stored by other users or third parties not under our control, or kept in the public domain by other users or such third parties.If you disclose or share your personal information through the above channels, we will not be responsible for the disclosure of your personal information. Therefore, we remind and ask you to consider carefully whether to disclose or share your personal information through the above channels.

(Ⅲ) Change the scope of your consent

You can always choose whether to disclose personal information. Some personal information is necessary to use The Book of Answers, but the provision of most other personal information is up to you. You can change the scope of your authorization for us to continue to collect personal information or withdraw your authorization by deleting your personal information, turning off device functions, etc.

After you withdraw your authorization, we cannot continue to provide you with the services corresponding to the withdrawal of your authorization, and we will no longer process your corresponding personal information. However, your decision to withdraw the authorization will not affect the personal information processing previously conducted on the basis of your authorization.

 

Ⅵ. Third Party Services

The Book of Answers may link to social media or other services provided by third parties (including websites or other forms of service). Including:

(Ⅰ) You can use the sharing function to share certain content to third-party platforms, or you can use third-party services to log in to the The Book of Answers. These features may collect your personal information (including your log information), and may place cookies on your computer device so that the above features can function properly;

(Ⅱ) We provide you with links through services or other means, allowing you to access third-party services or websites;

(Ⅲ) Other circumstances of accessing third-party services.In order to fulfill the purposes stated in this Agreement, we may access SDKs or other similar applications provided by third party service providers, And share some of your information we collect in accordance with this Agreement with these third-party service providers, and we will provide services in advance with your consent in order to provide better customer service and user experience.At present, our third-party service providers mainly include:

1、 SDK "Friends +," mobile statistics for the type of service, personal information collection type for the device information (IMEI / IMSI / Mac / android ID), friends + privacy policy link: https://www.umeng.com/page/policy ;

 

2、 The TopOn SDK, the type of service is an advertising service, and the information that may be collected includes: Android public information (system version name, system version number, etc.), device, id (android _ id), gaid (google advertising id). TopOn SDK Privacy Agreement Link: https://docs.toponad.com/ #/ zh-cn/android/NetworkAccess/SDK_Policy/TopOn_SDK_Privacy_Policy_CN;

 

3、 InMobi SDK, the type of service for advertising, may collect information including: device identifiers, location information, network information, information about the application or website and our software development kit (ADK). InMobi SDK Privacy Agreement Link: https://www.inmobi.com/privacy-policy ;

 

4、 Mintegral SDK, the type of service for advertising services, may collect information including: device manufacturer, device model, device operating system, mobile advertising identifier, etc. Mintegral SDK Privacy Agreement Link:https://www.mintegral.com/cn/privacy/

 

The services described above are operated by the relevant third parties. Your use of such third party services (including any personal information you provide to such third parties) is subject to the third party's own terms of service and personal information protection statement (not this Agreement), and you need to read its terms carefully. We will only share your information for legitimate, necessary and specific purposes. We will require them to fulfill their confidentiality obligations and take appropriate security measures.

VII. Protection of Minors

If you are a minor under the age of 18, please be sure to use our services with the consent of your guardian or provide us with personal information. We will protect the personal information of minors in accordance with the relevant national laws and regulations. If the guardian finds that the personal information of the relevant minor is filled out by the minor himself and needs to be modified or deleted, please contact us at any time, and we will delete the relevant data as soon as possible.

VIII. NOTICES AND AMENDMENTS

From time to time, we may amend this Privacy Policy from time to time. For major changes, we will provide more prominent notice, if you do not agree with such changes, you can choose to stop using The Book of Answers; If you continue to use the The Book of Answers, you agree to be bound by the revised Privacy Agreement.

Any changes we make will put your satisfaction first. We encourage you to review our Privacy Policy each time you use The Book of Answers.

We may issue service-related announcements when necessary (for example, when we suspend a service for system maintenance). You may not be able to opt-out of these service related announcements, which are not promotional in nature.

Finally, you must keep your account and password information confidential. In any case, please take care of it.

Ⅸ. How to contact us

The contact address of Shenzhen Leisure Technology Limited Company is: [Building 110, Building A, No.12, Xiaowei Industrial and Commercial Area, Zhangxi Community, Guanghu Street, Longhua District, Shenzhen]. We will protect your personal information in accordance with this Privacy Agreement.

We have set up a special department for personal information protection. If you have any complaints or reports about personal information security, If you have any questions, comments or suggestions regarding this Privacy Policy or the privacy practices of The Book of Answers, please contact us. Email address: OpenAnswers@163.com.

In general, we will respond to your questions, comments or suggestions within fifteen days of the date we receive them.